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CEX.IO was established in 2013 in the cryptocurrency market. It is an online digital currency exchange platform which offers the facility to trade cryptocurrency for fiat money. According to the Maker-taker fee schedule, the exchange charges about 0% to 0.25% commission on trade operations. CEX.IO currently deals in the exchange of Bitcoin, Ether, Ripple, Bitcoin Cash, Zcash, Dash and Bitcoin Gold. It was also the first Bitcoin cloud mining provider.
CEX.IO provides access to high liquidity order book. Faster and secured trades can be made by the users easily with help of the cross-platform services provided by the CEX.IO which enables the users to trade via the website, mobile app and web socket. At CEX.IO, the purchase and the sale of Bitcoins can be very easily completed.
Users can deposit funds to their CEX.IO account and instantly buy bitcoins at the real-time updated prices. Advanced tools and algorithms are used to provide high-frequency trading along with the high-security standards which guarantee the safety of your data and assets.
The CEX.IO provides its services in nearly all the countries of the world. As many as 24 states of the USA also enjoy its services. You can purchase and sale digital assets in no time. You can add funds by using multiple payment options like that of Master card, bank transfer etc.
After selling your assets you can easily transfer your money to the bank as well. If you face any sort of problem, you can avail the 24*7 services from the CEX.IO Customer Service. They can help you in enhancing your experience with the cryptocurrencies at the CEX.IO.
CEX.IO Customer Service
As you begin to know about the cryptocurrencies, you may face some important questions which need to be answered before you begin to trade in the crypto. All your answers with a piece of brief information about every aspect of the CEX.IO can be provided to you by experts available at CEX.IO Customer Service.
From minor issues of creating an account at CEX.IO to trading and withdrawing your money, you can avail help from a CEX.IO expert at every step to make sure you are on the right track. You can also report your problems with your account to the CEX.IO Customer Service.
The CEX.IO doesn’t provide phone support so you will have to fill the support forum and read FAQs and blogs to find answers. Once you have filled the support forum and mentioned your query or problem, CEX.IO Customer Service will soon provide you with technical support to clear all your queries and resolve all your issues related to the trading and exchanging of cryptocurrencies at the CEX.IO.
Common questions asked by the CEX.IO users:
- Unable to access my CEX.IO account.
- Unable to set up two-factor authentication security.
- Two-factor authentication failures.
- Multiple failures during transactions.
- Delay in the withdrawal process.
- Unable to accept payments from Master cards or bank transfer.
- Lost access to my CEX.IO account.
- Unable to send or receive payments.
- Account recovery issues.
- Error in the verification process.